Our partnership success depends on your ability to clearly define your success criteria and to align your adoption and use of the platform to the things that are currently the most important to your business.
At ClientSuccess we believe there are 7 core business objectives and reasons why our customers partner with us. Our customers are trying to solve for data democratization, operationalizing their process, driving efficiency, mitigating risk, identifying growth, increasing visibility and scaling with ease and we work to help them utilize our platform to solve for these challenges.
As we kickoff the partnership we work with our customers to determine which of these are their primary area of focus and work on this during onboarding and beyond. We ask all of our customers to select 1-3 of these to start with and prioritize them so we can tackle this work together.